How to Prepare for Your Professional Cleaning Service
- Clean Queens CEO, Jan

- Jun 23
- 4 min read
One of the most common questions we receive at Clean Queens is:
"How should I prepare for my cleaning appointment?"
The good news is that preparing for your cleaning service is simple! Our professionally trained cleaning technicians are there to handle the cleaning so you can focus on the things that matter most. However, a few simple steps before your appointment can help ensure your service is as efficient and thorough as possible.
1. Pick Up Personal Items and Clutter
Our technicians are cleaning experts, not organizers. While we are happy to clean around belongings whenever possible, excessive clutter can limit our ability to access surfaces and clean effectively.
Before your appointment, we recommend:
Putting away clothing, shoes, and personal items
Clearing countertops of unnecessary items
Picking up toys, paperwork, and miscellaneous belongings
Organizing any areas you'd like cleaned thoroughly
The more accessible surfaces are, the more detailed your cleaning can be.
2. Clear the Sink of Dishes
While we are happy to wipe down and sanitize your sink, countertops, faucet fixtures, and surrounding kitchen surfaces, we recommend having dishes washed and sinks cleared prior to your appointment whenever possible.
A sink full of dishes can limit our ability to properly clean and sanitize:
Kitchen sinks
Countertops
Faucet fixtures
Backsplashes
Surrounding work areas
If dishes are left in the sink, our technicians may need to clean around them, which can impact the overall results in the kitchen.
Need help with dishes? No problem! Dishwashing services can be added to your appointment for an additional fee. If you'd like dishes included as part of your cleaning service, simply let our office know before your appointment so we can properly allocate time for your service.
Pro Tip: Running and unloading your dishwasher before your appointment is one of the easiest ways to help our team provide the most detailed kitchen cleaning possible.
3. Request Bed Linen Changes in Advance
Would you like our team to change your bed sheets during your cleaning appointment?
We are happy to provide bed linen changes as an add-on service for an additional fee. To ensure we have enough time allocated for your appointment, we ask that all bed linen requests be communicated to our office prior to your scheduled service.
For the best experience, please leave fresh sheets, pillowcases, and any bedding you'd like used neatly folded on the bed or in a clearly visible location for our team.
If fresh linens are not provided, our technicians may be unable to complete the bed linen change service.
Whether you'd like one bed changed or every bed in the home refreshed, simply let us know before your appointment and we'll be happy to include it in your service.
4. Secure Pets
We love animals at Clean Queens! However, for the safety of both your pets and our technicians, we recommend securing pets that may be anxious around visitors, prone to escaping through open doors, or sensitive to vacuum noise.
If your pet has any special instructions, please let our office know prior to your appointment.
5. Provide Access to Your Home
Please ensure our team has a reliable way to access your property at the scheduled appointment time.
This may include:
Providing a door code
Leaving a key in a secure location
Being home to greet the team
Coordinating entry with building management
Delays in accessing the home can reduce the time available for cleaning and may result in additional charges if our technicians are unable to enter the property.
6. Secure Valuables and Important Documents
While all Clean Queens team members undergo background checks and extensive training, we recommend securing:
Cash
Jewelry
Firearms
Sensitive documents
Prescription medications
This protects both our clients and our team and provides everyone with peace of mind.
7. Communicate Special Requests in Advance
Do you have a specific area you'd like us to focus on?
Perhaps you're preparing for:
House guests
A special event
A holiday gathering
A move
A home sale
Please let us know before your appointment so we can plan accordingly and ensure your priorities are addressed.
8. Understand What Is Included in Your Service
Different service types have different scopes of work.
At Clean Queens, we offer:
Initial Deep Cleaning Services
Weekly Recurring Cleaning Services
Biweekly Recurring Cleaning Services
Monthly Recurring Cleaning Services
Move-In Cleaning Services
Move-Out Cleaning Services
Priority Cleaning Services
If you have questions about what is included in your service, our office team is always happy to help clarify expectations before your appointment.
9. Relax and Let Us Handle the Rest
One of the biggest misconceptions we hear is that clients need to clean before the cleaners arrive.
You don't.
Our job is to handle the cleaning so you don't have to.
Simply remove clutter, ensure we can access the areas you'd like cleaned, communicate any special requests, and leave the rest to us. Our goal is to provide a professional, reliable, and stress-free experience that leaves your home feeling refreshed, comfortable, and beautifully maintained.
Frequently Asked Questions - How to Prepare for Your Professional Cleaning Service
Do I need to do dishes before my cleaning appointment?
We recommend having dishes washed and sinks cleared before your appointment whenever possible. This allows our technicians full access to properly clean and sanitize your sink, countertops, and kitchen surfaces. If you'd like us to wash dishes for you, dishwashing can be added to your appointment for an additional fee.
Can Clean Queens change my bed sheets?
Yes! Bed linen changes are available as an add-on service for an additional fee. We ask that clients request this service in advance and leave fresh sheets out for our team prior to their appointment. This allows us to properly allocate time and ensure the service is completed to our standards.
Do I need to be home during my cleaning appointment?
No. Many of our clients provide a door code, key, or other access instructions and enjoy returning home to a freshly cleaned space.
Do I need to clean before the cleaners arrive?
Not at all! We simply recommend picking up personal belongings and clutter so our team can focus on detailed cleaning rather than organizing.
Ready to Experience the Clean Queens Difference?
Whether you're looking for weekly, biweekly, monthly, or one-time cleaning services, our professionally trained and background-checked team is here to help.
Contact Clean Queens today to request your free quote and discover why homeowners throughout Bristol and Plymouth County trust us to keep their homes sparkling clean.




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